shipping + returns
Once your order is placed, we unfortunately cannot accept changes or cancellations. All dresses (with the exception of customs) are ready to ship. All domestic packages are sent via Royal Mail and should be received within 2-3 business days.
Please allow up to 2 weeks for your package to arrive if International. International orders may be subject to duties and/or taxes. These are the responsibility of the customer upon delivery.
Returns for store credit will be accepted within 14 days of delivery. The item purchased must be in the original condition that you received it (unwashed, unworn, and with tags attached) and with its original packaging.
You will be responsible for paying for your own return shipping costs. Shipping costs are non-refundable. It will take up to 2 weeks for returns to be processed.
If you would like to return your merchandise, please email firstname.lastname@example.org and we will send you directions for your return.
Unfortunately we can not accommodate exchanges since our items are limited edition.